Patient Access Representative
Boston, MA 02101
We are working with a major hospital in Boston looking to hire a patient access representative. Hours are Mon-Fri, 7:30am - 4:00pm.
· Schedule patient appointments and make reminder calls.
· Obtain patient address, contact details, insurance information and medical history.
· Greet and direct patients to examination rooms.
· Verify patient’ s insurance coverage and collect co-payments.
· Maintain patient data up-to-date and verify patient information at every visit.
· Review patient accounts, identify delinquent accounts and collect due amounts.
· Respond to patient queries and concerns in a professional manner.
· Assist patients in filling patient consent forms and payment contract forms.
· Prior experience in a hospital or healthcare setting
· Exceptional customer service and attention to detail
· Must be able to pass a background check
· Ability to maintain confidentiality