Order Fulfillment Specialist

Watertown, MA, MA | Direct Hire

Post Date: 05/31/2018 Job ID: 105947 Industry: Pay Rate: $47,000.00 - $54,000.00

Our client in Watertown, MA is seeking a fulfillment associate to join their growing software reseller and consulting firm.   In this role you will manage the entire order fulfillment process.



• Process orders received from Sales Representatives and customers in a timely manner

• Create purchase orders/invoices in the order entry system and track the order from the vendor to ensure timely delivery

• Receive the order, enter the bill from various suppliers/vendor

• Conduct weekly accounts receivable activities such as entering customer payments, as well monitor/follow-up with customers relative to past due (aged) accounts

• Providing customer service as needed with issues such as order tracking, serial number lookups

• Respond to customers’ requests for order information in a timely and accurate manner

• Update and maintain customer database information in CRM database

• Utilize various accounting reports to ensure order accuracy and reporting integrity

• Assist Sales Representatives with vendor certification/onboarding process

• Add new products/update price lists in quotation system as needed

• Assist in providing quotation/order entry support to sales representatives


• 4+ years of work experience in office/administrative role

• Some knowledge of QuickBooks Desktop Pro/Enterprise software preferred

• Bachelor' s degree is highly preferred but not required

• Candidate must pass a background check

About ACE Employment Services, Inc.: In 1989, ACE Employment Services, Inc. was founded to give companies in Massachusetts a personal and consultative approach to staffing. With a small internal staff and dedication, honestly and hard work we landed on the Boston Business Journal’ s Largest Temp Placement Firms in Massachusetts at #11. ACE Employment Services, Inc. is your partner for direct, temporary and temp-to-hire solutions. Learn more at www.AceBoston.net

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