Manager Revenue Cycle Services

Lexington, MA 02420 | Direct Hire

Post Date: 02/01/2018 Job ID: 105804 Industry: Pay Rate: $65,000.00 - $70,000.00

We are working with a national healthcare company who is seeking a Manager of Revenue Cycle Services to report to the Vice President of Revenue Cycle Operations.  In this role, you will be accountable for managing a team of liaisons and also maintaining an ongoing commitment to deliver excellence in client services.


  • Lead liaison team members and activities between company and clients to ensure new claims are being directed correctly to the responsible parties, and payment information is provided accurately and consistently
  • Perform client account reconciliations, asses’ outcomes, and produce resulting discrepancies
  • Complete reports on status of tasks and prepare associated summaries
  • Review the accuracy of our clients’ reports and Revenue Cycle Service audits; then report any errors or inaccuracies to the appropriate person
  • Assist Vice President of Revenue Cycle Services in verifying client report data is complete and accurate
  • Schedule client Audits and Reconciliations on a regular basis to ensure that our system and the clients’ systems are agreeable
  • Travel to client sites for quarterly visits to discuss open issues, and maintain client satisfaction
  • Oversee and continuously review the process for dealing with client credit balances
  • Provide timely response to all inquiries including: specific accounts, patients, employers, attorneys and insurance companies
  • Develop new or current employees reporting to you and ensure they have the tools to get their job done effectively
  • Consistently change strategies within the database system
  • Research claim information on-line and enter new data into existing claim system as information is received with goals of accuracy
  • Record client inquiries on specific accounts and capture responses in database system
  • Implement and review productivity, quality metrics and incentive programs designed to minimize costs and enhance efficiency
  • Lead change with regard to existing programs and processes
  • Establishes client/project goals, milestones, and procedures
  • Attend meetings of hospital finance groups to further develop relationships with the industry
  • 3 + years management experience with Revenue Cycle Services
  • Expertise in the area of Workers Compensation and Automobile Accident claims
  • Advanced knowledge of 3rd party billing in MVA and Worker’ s Compensation and revenue cycle business practices
  • Manage, motivate and lead direct reports to drive for results to reach best client outcomes
  • Exceptional organizational skills and flexibility to handle multiple tasks to meet deadlines
  • Strong attention to detail, accuracy and quality while maintaining confidential information
  • Sharp analytical skills and ability to work on multiple client priorities, simultaneously
  • Excellent written, verbal communication and interpersonal skills with liaison’ s and clients
  • Proficient in Microsoft Office products Word, Excel, PowerPoint with a high level of computer and technical skills and the ability to learn new programs quickly
About ACE Employment Services, Inc.: In 1989, ACE Employment Services, Inc. was founded to give companies in Massachusetts a personal and consultative approach to staffing. With a small internal staff and dedication, honestly and hard work we landed on the Boston Business Journal’ s Largest Temp Placement Firms in Massachusetts at #11. ACE Employment Services, Inc. is your partner for direct, temporary and temp-to-hire solutions. Learn more at

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