Inbound Customer Service Rep

Boston, MA

Posted: 05/17/2019 Employment Type: Temporary Industry: Job Number: 106400 Pay Rate: $15.00 - $16.00


Our international client in downtown Boston is looking to hire a customer service rep to work in their inbound call center.  This is an excellent temp-to-hire opportunity with a growing company.

 

Responsibilities:
  • Handle inquiries, booking and amending reservations
  • Represent products to agents and direct consumers in Canada, USA and rest of the world by providing 5 star services to external and internal customers.
  • Receive inbound telephone calls, web and email requests from customers regarding the product.
  • Accurately identify customer requirements, produce accurate quotes and book/execute all procedures in a timely manner

High volume customer service experience required; call center preferred

Ability to accurately describe and explain products to potential customers

Exceptional communication and writing skills

About ACE Employment Services, Inc.: In 1989, ACE Employment Services, Inc. was founded to give companies in Massachusetts a personal and consultative approach to staffing. With a small internal staff and dedication, honestly and hard work we landed on the Boston Business Journal’ s Largest Temp Placement Firms in Massachusetts at #11. ACE Employment Services, Inc. is your partner for direct, temporary and temp-to-hire solutions. Learn more at www.AceBoston.net
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