Inbound Customer Service Rep
Our international client in downtown Boston is looking to hire a customer service rep to work in their inbound call center. This is an excellent temp-to-hire opportunity with a growing company.
- Handle inquiries, booking and amending reservations
- Represent products to agents and direct consumers in Canada, USA and rest of the world by providing 5 star services to external and internal customers.
- Receive inbound telephone calls, web and email requests from customers regarding the product.
- Accurately identify customer requirements, produce accurate quotes and book/execute all procedures in a timely manner
High volume customer service experience required; call center preferred
Ability to accurately describe and explain products to potential customers
Exceptional communication and writing skills