Collector

Cambridge, MA 02139

Posted: 01/28/2019 Employment Type: Direct Hire Industry: Banking Job Number: 106274 Pay Rate: $43,600.00 - $47,300.00


Our client, a financial institution is looking to hire a collector to Initiate collection activities on consumer loans: including auto loans, home equity loans, credit cards, overdraft privilege and negative share accounts.  

 

RESPONSIBILITIES:

§  Initiates additional collection efforts as necessary in conformance with regulatory collection policies and procedures.

§  Follow applicable policy and procedures that pertain to revoked VISA and Overdraft Privilege Accounts

§  Monitors and maintains assigned delinquent portfolio. Makes various collection action recommendations.

§  Documents collection activities and maintains appropriate records.

§  Provides administrative support to the department.

§  Prepares a variety of reports on a scheduled and as needed basis including various monthly financial reports.

§  Research bankruptcy proceedings on PACER; communicates when necessary with attorneys regarding member intentions.

§  Maintains and monitors Suspension of Services Programs

§  Responds to, research and resolve a variety of members account issues in a timely manner.

§  Performs all duties in accordance with prescribed regulatory compliance guidelines.

§  Support the quality initiative in the lending department to eliminate waste through continuous improvement.

§  File loan disability claims and monitor member claims

§  Process attorney payments on charged off loans.

§  Maintain government monitoring tracking on inactive collection accounts (1099C)

  

 

§  Must be and remain bondable

§  Knowledge of general credit union/banking operations

§  Working knowledge on collecting past due accounts

§  Working knowledge of related collection   and bankruptcy laws

§  Working knowledge of RESPA servicing delinquent mortgage loans and loss mitigation

§  Familiar with skip tracing and other collection resources

§  Working knowledge of computer, and Microsoft Word and Excel

§  Aptitude for overseeing database of information

§  Accurate calculations and an aptitude to handle multiple varying tasks

§  Superior member service skills

§  Detail oriented.

§  Excellent organizational skills

 

About ACE Employment Services, Inc.: In 1989, ACE Employment Services, Inc. was founded to give companies in Massachusetts a personal and consultative approach to staffing. With a small internal staff and dedication, honestly and hard work we landed on the Boston Business Journal’ s Largest Temp Placement Firms in Massachusetts at #11. ACE Employment Services, Inc. is your partner for direct, temporary and temp-to-hire solutions. Learn more at www.AceBoston.net
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