Business Support Analyst

Watertown, MA 02471 | Temporary

Post Date: 03/07/2018 Job ID: 105841 Industry: Pay Rate: $24.00

Job Type:   Temp-to-hire


Our client in Watertown, MA is seeking a business support analyst to join their team.  Great temp-to-hire opportunity for someone with 1-2 years work experience and looking to grow their career.


  • Manage the entire order fullfillment process with the requisite level of diligence
  • Process orders received by sales reps and customers
  • Create purchase orders/invoices in the order entry system and track the order from vendor
  • Conduct weekly accounts receivable activities such as entering customer payments as well as monitor/follow-up for past due accounts
  • Provide customer service with issues such as order tracking, serial number lookups
  • Respond to customer requests for order information in a timely manner
  • Update/maintain customer database in ACT system
  • Utilize Quickbooks reporting to ensure order accuracy and reporting integrity
  • Assist sales reps with vendor certification process/onboarding
  • Add new product items to both Quickbooks and Quotewerks as needes
  • Update monthly tech data price lists in Quickbooks
  • Assist in providing Quotewerks quote/order entery support

1-2 years prior experience in similar role

Ability to learn new software and databases

Proficient in MS Office

Willingness and ability to multi-task

About ACE Employment Services, Inc.: In 1989, ACE Employment Services, Inc. was founded to give companies in Massachusetts a personal and consultative approach to staffing. With a small internal staff and dedication, honestly and hard work we landed on the Boston Business Journal’ s Largest Temp Placement Firms in Massachusetts at #11. ACE Employment Services, Inc. is your partner for direct, temporary and temp-to-hire solutions. Learn more at

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