Admissions Representative (Higher Education)

Cambridge, MA 02139 | Temporary

Post Date: 06/29/2018 Job ID: 105992 Industry: Pay Rate: $15.00


Our client, a college in Cambridge, MA is seeking an admissions rep to provide customer service to current, former, and prospective students. Daily responsibilities include answering phone calls, responding to e-mail inquiries, greeting and assisting walk-in visitors, processing, imaging, and filing admissions documents, entering data into System, guiding students to appropriate departments, and working collaboratively with admissions staff members and other college departments to resolve student needs.

 

Responsibilities:

·         Provide customer service to current, former, and prospective students who visit the Admissions Office

·         Answer phone calls and transfer calls to appropriate departments;

·         Check Admissions voice mail and e-mail, and respond timely to voice and e-mail messages;

·         Use Information System to verify, update, and correct applicant records as needed;

·         Outreach applicants via e-mail and phone regarding their application status;

·         Process electronic and paper-based applications and inquiries;

·         Assist with scanning or filing of student records;
  • Maintain the confidentiality of student records;

Prior Higher Education Experience

Associate' s Degree or Bachelor' s preferred;

Demonstrated ability to work as a team member;

Excellent communication skills;

Proficiency in Microsoft Word, Excel and Outlook;

Ability to work collaboratively and exercise good judgment;

Strong organization skills and ability to prioritize projects;

Strong attention to detail;

Strong problem solving skills;

Respect and understanding of students, faculty, and staff with diverse backgrounds, abilities, and needs.

About ACE Employment Services, Inc.: In 1989, ACE Employment Services, Inc. was founded to give companies in Massachusetts a personal and consultative approach to staffing. With a small internal staff and dedication, honestly and hard work we landed on the Boston Business Journal’ s Largest Temp Placement Firms in Massachusetts at #11. ACE Employment Services, Inc. is your partner for direct, temporary and temp-to-hire solutions. Learn more at www.AceBoston.net

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